Frequently Asked Questions

Q & A

Facials
  • What to expect from your facial

    Facials are generally very relaxing and soothing. Your esthetician will explain the treatment steps. Be sure to communicate with your esthetician during the facial if any product burns, itches, or if you need anything or have any questions. Otherwise, just lie back and enjoy the experience. 


    A basic facial generally includes the following steps:


    • Makeup removal and cleansing of the skin.
    • Skin analysis.
    • Exfoliation by mechanical, enzymatic or chemical means.
    • Massage of the face and neck, to aid in relaxation and stimulate blood and oxygen flow to the skin.
    • Extraction of blackheads and other impurities, either manually (using gloved hands and cotton or tissue around the fingers with gentle pressure to remove the impacted pore) or using a metal extraction implement designed to clear blocked pores. This can also include the use of a lancet (a small, sharp blade to lift the dead cells of the skin prior to extraction).

    Application of products targeted to your skin type (dry, oily, mixed, sensitive, or mature)

  • Preparing for a facial

    Be sure to allow enough time to fill out a comprehensive intake prior to your treatment. Plan to arrive a little early so you will not feel rushed and can enjoy the entire length of your treatment. Remember that your hair may become damp during the facial, and will usually be held back from your face with a soft wrap or headband, so you may not want to schedule a public appearance right after your facial! 


    There is no need to remove your makeup prior to the appointment, as it will be cleansed off during the facial.

Chemical Peels
  • What is a chemical peel?

    A chemical peel is an acid solution that is applied to the skin. It dissolves the outermost layer of skin cells, which then peels off over the following days to reveal the fresher, younger layer below. Peels are very effective in treating a large range of skin concerns such as aging, sun damage, acne, mild scarring, improving skin brightness, and evening skin tone.


    Peels can be light, moderate or deep. Light peels require no downtime from work and your normal activities. Moderate peels may require a day or two, and deep peels can require a week or more of down time to allow the skin to fully heal. Estheticians who are NOT working in a medical setting perform light to moderate peels only. Deep peels can only be performed by a physician, or under a physician’s supervision, for your safety.

  • Preparing for a chemical peel

    Most skin colors and types can benefit from chemical peels, though it is best to check with your esthetician about which peel might be right for you. If you’re taking acne medication, Retin-A or Accutane, talk to your esthetician and/or doctor about stopping the medication before and during treatment to avoid complications. Your esthetician can review any other contraindications with you prior to your treatment to determine if a chemical peel is right for you. Be sure to answer all questions honestly and completely on your consultation form prior to your peel. Skin care is require before a chemical peel so be prepared to purchase proper products for home care.

  • What to expect during a chemical peel

    The skin is cleansed and a prep solution will be applied to remove surface oils and allow the peel to penetrate the skin evenly. Your eyes will be covered to protect them. One or more chemical mixtures will be applied, such as glycolic acid (from sugar cane), trichloroacetic acid (similar to bleach), salicylic acid (wintergreen—good for acne), lactic acid (from milk), or a combination peel called a Jessners peel. The peel will be applied in 1–3 layers, depending on the depth of penetration intended. The acids react with the skin to produce a “controlled wound,” allowing fresh skin to regenerate and emerge. A tingling, burning or hot sensation is normal. Most peels remain on the skin only a few minutes and are closely watched by the esthetician. A fan may help you stay more comfortable. After some peels, a neutralizing solution is applied to stop the peel. Other peels are self-timed and stop on their own.

  • Homecare after a chemical peel

    Your esthetician will recommend healing products to use for the week or two following your peel. These will soothe and nourish your skin and aid in its recovery. Usually, it is best to avoid makeup during this time, to allow the skin to heal and function without interference. However, if you must wear makeup, mineral makeup will not adversely affect the skin.

Waxing
  • What to expect with waxing

    An antiseptic lotion may be applied to cleanse the area first. Some estheticians apply a light dusting of baby powder to be sure the skin is dry before applying the wax.


    If soft wax is being used, the warm wax will be spread on the hairs in a thin layer. A cloth strip (muslin or pellon) is then applied to the wax, and rubbed in the direction of hair growth. The strip is then pulled quickly in the opposite direction of hair growth while the skin is held taut with the other hand.


    If hard wax is being used, a thicker amount of warm wax is applied and allowed to dry. No cloth strip is applied. The wax is flicked to allow the esthetician to grip it and it is then pulled off quickly in the opposite direction of hair growth. Hard wax doesn’t adhere to the skin as much as soft wax and is therefore used on more delicate areas such as the bikini area, underarms, and face.

  • How much does it hurt?

    Most people tolerate it well and get used to the sensation after a few treatments. The level of discomfort you will feel depends on your level of pain tolerance in general and on which area is being waxed. If you still find waxing very uncomfortable after several treatments, many estheticians offer numbing crèmes that can be applied 45 minutes prior to the service. Clients are also recommended to take two ibuprofen tablets prior to their appointment, to reduce discomfort and decrease inflammation in the post-waxed area. For women, it is generally best not to schedule waxing services just prior to or during your period, as you are more sensitive to pain at this time and will experience more discomfort.

  • Homecare after waxing

    It’s important to care for the waxed area properly after treatment to prevent ingrown hairs, breakouts, or other reactions. Exfoliation, using a pumice stone or exfoliating gloves with a bath gel, will help keep the skin clear. Avoid using a bar soap because it leaves a film on the body that could cause ingrown hairs. For the face, back, and chest, use a more gentle exfoliate and an anti-breakout lotion (ask your esthetician about recommended products). Directly after waxing, avoid direct sunlight and tanning booths, especially while the skin is still red from treatment. For 24 hours after waxing, avoid exercise, hot tubs, and products with harsh chemicals, perfumes, or dyes. Apply a gentle moisturizer 24 hours after treatment.

Anti-Aging
  • What are anti aging treatments

    Thanks to the wonders of science and innovation by skin care professionals, you can choose from a wide range of anti-aging treatments. You need not have wrinkles or discoloration to actively participate in an anti-aging regime—many smart consumers begin caring for and protecting their skin at a young age.


    Consumers today are opting for minimally invasive procedures to avoid downtime and the unmistakable appearance of having had surgery. People may notice after treatments with your skin care professional you simply seem healthier, happier, less tired, and more confident.


    Some anti-aging treatments your skin care professional may be able to provide are a wide variety of facials, microdermabrasion, chemical exfoliation, galvanic treatment, and phototherapy (exposure to light-emitting diodes or intense pulsed light). He or she may be trained in a host of other treatments that, while not strictly antiaging, go a long way toward making you feel more attractive, such as hair removal, makeup application, and sunless tanning.

  • Who benefits from anti-aging treatments?

    Anyone who is smart enough to use sunscreen is already participating in an anti-aging regimen, and there is so much more you can do. Treatment recommendations will vary according to skin type and condition, chronological age and skin maturity, level of sun damage (everyone has some), and the goals you have for your skin. Your esthetician can outline your options and make recommendations.

  • How should I prepare for the treatment?

    Be ready to fill out a medical questionnaire and describe what medications and skin care products you are using. Your therapist will do an analysis of your skin, look for any interactions between products and medications, and devise a treatment plan that’s suitable for your skin type and condition. If possible, come to your appointment without anything on your skin; otherwise, your skin care professional will cleanse your skin. Start your care when you are ready to commit to a series of treatments and a home care regimen.

  • What to expect from anti-aging treatments

    The results of your treatment may be obvious right away or may take some time to achieve. This depends entirely on your program and the methods used. Your skin care professional should be able to outline realistic goals for you. In some cases, skin is in poor condition and needs to be strengthened and conditioned before anti-aging treatments can be performed. If you are suffering from acne, dermatitis, or rosacea, you may have to set your anti-aging goals aside until you’ve cleared those symptoms. The good news is you may gain younger-looking skin as a side benefit of clearing and treating these conditions.

  • What about homecare?

    Your esthetician can provide the best guidance on caring for your skin after a treatment. They will have products available for your use. It’s key to commit to a home care regimen in order to maximize your investment in the treatments your esthetician provides.

Sun Protection
  • Help or hype?

    It’s also helpful to know which sun protection aids on the market measure up to their claims. Following are a few products and procedures you may have heard about.


    Some companies promote ingestible pills that purport to provide sun protection. Experts say there is insufficient scientific evidence to support these claims.


    There are bracelets that manufacturers claim will signal you when it’s time to apply more sunscreen or to move into the shade. Experts don’t consider these an adequate safeguard.


    While some companies claim their contact lenses protect your eyes from ultraviolet rays, this is a little misleading since the entire eyeball needs protection. For best results, use a pair of comfortable wraparound sunglasses with an ultraviolet block and polarizing lenses.


    Cellulose fabrics, like acetate and rayon, block some ultraviolet rays. Rit makes a product called SunGuard, a detergent you add into your washer, that significantly improves the sun protection factor of cotton clothes for about 20 washings.


    For maximum safety, look for some combination of these ingredients in a sunscreen: avobenzone, mexoryl, oxybenzone, titanium dioxide, and zinc oxide.


    Your car windows are already protecting you from 50–75 percent of the sun’s rays. Film that rejects as much as 99 percent of ultraviolet rays can be applied to windows. Have this done professionally, however, as the do-it-yourself products are very difficult to apply effectively and often bubble. Many states govern how much you can tint certain car windows, such as the windshield and driver’s side front window. A window-tinting professional can provide guidance on this.

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